Contact Us
Get in touch
We’re here to help. Whether you have a question about our courses, locations, or anything else, our team is ready to answer.
Location
Our Macclesfield Training Academy is conveniently located just a short walk from Macclesfield Railway Station on Sunderland Street. Only around 5 minutes from the town centre and a few minutes from the bus station.
Address
Unit 7 Riverside, Sunderland House, 1 Sunderland Street, Macclesfield SK11 6JF
Phone
Frequently asked questions
We know starting a new course can come with lots of questions. Below you’ll find answers to some of the most common queries.
What are course start / finish times?
Courses start at 10am prompt in the morning and finish around 1pm, then afternoon sessions start around 2pm and finish around 5pm.
Where are you based?
Our head office is based in Wilmslow in Cheshire, however we have various training centers across the country. Our original training centre in Wilmslow, near to Manchester is still our default location but we are opening more centers all the time. Each individual course page will have a list of training centers that you can book at.
I know what I want to do but I would like to speak to a teacher to reassure me that I’m on the right path.
That’s fine and we love hearing from prospective students. If you call our main line you will be able to speak directly to someone with a good knowledge of the courses, and if you want to speak to the teacher of the specific course you are interested in then just let us know and we can arrange this. Alternatively you can email us and we can put you in touch with the teacher by email or arrange a telephone chat.
Will I receive a certificate after I have attended my course?
All qualification courses either give a certificate of attendance or award a diploma after successful completion. Please note if on the rare occasion you require a certificate of attendance for a Diploma course in order to get recognised by another institution as a student, this is not regarded as a qualification of any level and your certificate will state this.
Is there a dress code on my course?
We don’t have a dress code however, if you are a therapist ideally you should wear your existing uniform, and we do ask you to respect some of our safety considerations, so no flowing scarves or baggy sleeves, long hair should be tied back in practicals and something should be worn on the feet for health and safety reasons, comfortable soft soled shoes are ideal.
When will I hear more about my course?
Once you have paid your deposit your booking is confirmed, however we will email you roughly around a week before your course with information you need for the day. We do it this way as we find that in some cases people file the course information email and then forget about it, if we send it out around a week before most people do read it. Please note all required reading for courses should be completed before you attend.
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